Review and Customer Engagement website


Online reviews have a direct impact on a business’ bottom line.  They can make or break one’s reputation. Having a good track record on review and customer engagement has become one of the activities of brand management companies.

With Social Media, it has become more important to improve the customer engagement on social media networks and the marketing tactic that works best for business owners and marketers has to be changed at all times.

Why business needs online reviews

Online customer reviews are helps to build trust and credibility with potential customers but it can be intimidating for any business to get a grasp on. Sure, you want your business listed so that people can find you and learn more about the positive experience that your existing clients are hopefully having – we help you to make that happen.

Reviews are a huge conversion factor and more influential for getting users to understand your products & services before they make a purchase. If your business has many reviews, that’s the strong social proof that your product or service is trustworthy.

Social Media Engagement

Social media marketing success is founded on social media engagement. Unlike broadcast advertising and direct marketing, it’s not enough to plan what you are going to say and do, you have to predict what your social community will comment on and share. You have to inspire social media engagement. Strengthen your customer and community relationships by engaging more personally on behalf of your brands. Turn conversations into customers and customers into brand advocates through deeper social media engagement.

How we help you to improve your Customer Review and Engagement solutions

  • We understand what is important to your customers
  • Prioritize actions based on topic, intention, interest and sentiment
  • Identify trends, spikes, and anomalies to make real time course corrections
  • Engage with customers in real-time across social media channels

Call us at + 91-80-41625633 or write to us at sales@heurion.com for understanding how we can help you on Customer Review and Engagement Solutions